Priceline.com is an e-commerce which allows traveler to book air tickets, hotel and even catered them with the services such as car rental and travel insurance. Its main feature is to provide one stop services for travelers to get accommodations and transports and hence convenient and time-saving for travelers. The booking process is streamlined for tied-up travelers and guaranteed low price for people who is looking for good deals.
Priceline.com is an online marketplace which acts as a matchmaker between consumers and suppliers. It enables consumers to name their own price, therefore by naming their own savings and hotels, Priceline.com will find a supplier who is willing to accept the quoted price. Hotel and car rental provider stand to benefit from this process as they are able to fill up the excess supply.
Priceline.com is the first of its kind that allow customers to “Name Your Own Price” for airline tickets and hotel rooms in Asia. The reason why they offer this service is because they believe that even the best airline and hotels have excess capacity that goes to waste every day. If the customer can be flexible with the travel plans, they can name their own price for these unsold tickets and hotels room, which provides saving up to 20% - 30% off average marketing rate. It definitely a good deals for consumer or travelers who want to enjoy a good holiday trip with an affordable price.
Priceline.com is a user-friendly website which allows its customers to complete the steps within reasonable time. Customers will have to select the destination, accommodation, travel date, number of tickets and they are given the option to select the airline company.
Customers can name their price by clicking “Save More and Name your Price”.
Next, customers will select the arrival airports and state their price which they feel reasonable. Customers are required to enter the passengers’ detail for the air tickets.
The following steps is to select the multiple travel dates and select more connections for better choice or option, if the current option is not available. Priceline.com also stated the form of airline tickets that the consumer will be receiving.
Next, customers have to review the travel dates and other flight information that stated below the website. The priceline.com will state the amount of the money that the customers need to pay.
Once the customers have confirm the accuracy of the information and accepts the terms and conditions, the invoice will be issued.
Tickets issued through Priceline.com are subject to the same taxes as those bought through a travel agent or directly from the airlines. It does not include airport tax, any applicable overseas departure taxes, passenger service charges, which vary from airline, airport selection and routing, and a (per ticket) Priceline.com processing fee. If consumer’s offer is accepted, these sums will be applied to each ticket and will be charged to the consumer’s credit card in addition to your offer price. Priceline.com will always display the maximum amount that the consumer could be charged for consumer’s tickets if consumer’s offer price is accepted. It is important to note that the total charges could be LESS than this amount, since the final calculation will depend on the airline, airport selection and routing.
Priceline.com accepts the following major credit cards: Visa and MasterCard for the payment. All tickets in a request must be charged to the same credit card. Credit card information is confidential in their secure environment on Priceline.com as they use Secure Socket Layer Technology which ensures that the consumer’s information cannot be read in transit. Once the credit card information is submitted over the web or on the phone, it is not possible to change credit card information.
After that, customers can pay online or pay by phone for payment of the air-tickets. They will also need to fill in the participants for the paper-ticket or e-ticket.
Once you click the “buy my tickets now”, the priceline.com will look for the world-class, service airline that is willing to accept the consumer’s offer price and in just one hour, the consumer will know whether the price is accepted or not.
Priceline.com ensures that all customers' personal data is secured on the priceline.com with restricted access by authorized personnel only. Priceline.com's online registration process uses current Internet security methods and technology links for data transmission. This protects the consumers' data by encrypting it in a secure format to ensure that privacy is maintained.
